About
Technical excellence in service of the enterprise
Lidensoft brings together strategic consulting and technical education to support digital transformation with enterprise standards.
Mission
Turn ambitious ideas into technology solutions that actually work.
Vision
Prove that world-class technology can be built from Monterrey.
Values
Compliance, innovation, honesty, agility and results.
Our approach
We work with international frameworks (ISO/IEC 42001, ISO/IEC 20000, ITIL 4) and modern engineering practices to deliver auditable, operable and sustainable outcomes.
Every project is paired with Lidensoft Academy training programs, ensuring knowledge transfer and maturity of the client's internal team.
Execution model
Based in Monterrey, delivering across Mexico and the United States
We operate from Monterrey, Nuevo León, in the North American central time zone. That means same-business-day collaboration with teams in Mexico and the United States, live executive sessions and operational response within the day.
Documentation, training and executive communication are delivered in Spanish or English, as each organization requires. The frameworks we work with (ISO/IEC 42001, ISO/IEC 20000, ITIL 4) are international, which makes it straightforward to align subsidiaries in both countries under one standard.
How we work
Consulting, implementation, managed operations and training
Four capabilities combined according to each organization's maturity. They can be engaged separately or as a full cycle.
01
Consulting
Maturity assessment, target architecture, operating model and business case.
02
Implementation
Technical execution: integrations, automation, controls and auditable evidence.
03
Managed operations
Monitoring, service desk and support with defined SLAs and executive reporting.
04
Training
Lidensoft Academy programs that transfer knowledge to the internal team.
Technical profiles
The profiles that make up a Lidensoft engagement
Engagement lead
Owns scope, the executive relationship and the quality of every deliverable.
Architecture & governance
Control design, ISO/IEC frameworks and audit readiness.
Engineering & integration
Development, automation and integration across enterprise platforms.
Operations & service
ITSM, NOC/SOC monitoring, incident management and reporting.
We describe the profiles that staff our projects. Individual names and credentials are shared during the executive assessment and in the formal proposal.
The Lidensoft team includes professionals with prior careers at global consulting firms and international corporations. This individual experience underwrites every engagement but does not represent an ongoing commercial relationship between Lidensoft and those organizations.
Delivery model
How we work: Assess · Design · Implement · Transfer
A four-phase model ensuring auditable deliverables, measurable outcomes and knowledge transfer to the internal team.
- 01
Assess
Maturity assessment · Risk register · Prioritized use cases.
- 02
Design
Target architecture · Operating model · Roadmap and business case.
- 03
Implement
Iterative execution · Integrations · Testing and audit evidence.
- 04
Transfer
Runbooks · Certified training · Handover to internal operations.
Company details
- Address
- Monterrey, Mexico
- Contact
- Operations@Lidensoft.com